Shipping policy
DAVILA COLLECTIVE — SHIPPING POLICY
Order Processing
At Davila Collective, many of our products are made to order and prepared especially for our customers.
Please allow 5–7 business days for your order to be processed, prepared, and packaged before shipping.
Business days do not include weekends or holidays.
Shipping & Delivery
We currently ship throughout the United States.
Shipping costs are calculated at checkout based on your order and delivery location.
Once your order ships, estimated delivery times depend on the shipping carrier and destination.
Processing time and shipping time are separate.
Order Tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available.
Shipping Delays
We work hard to ship orders promptly. Occasionally, shipping delays may occur because of weather, carrier issues, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes after an order has shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during shipping, please contact us so we can investigate and help resolve the issue.
Contact Us
For shipping questions, please contact:
Davila Collective
Email: davilacollective@gmail.com